Terms & Conditions

Overview

These Terms of Service, presented by www.mubite.com (referred to as the "Terms"), establish the rules and responsibilities pertaining to you (referred to as a "Counterparty" or the "Customer") use of the challenges and services provided by Mubite ltd. (referred to as "Mubite Challenges," "Challenges," "Evaluation," or "Services," and collectively as the "Provider"). These services are primarily accessible through the website www.mubite.com (referred to as the "Website"). The Customer is kindly urged to thoroughly review these Terms. The Customer is not obliged to use the Services or engage in Mubite Challenges if the Customer does not agree with or comprehend any part of these Terms. It is essential that the Customer choose to use the Services only if the Customer understands and consents to these Terms. By engaging in our Services or participating in the Mubite Challenges we offer, the Customer validates their acceptance of these Terms and their commitment to adhere to them.

By using our site and/or enlisting in a Challenge, the Customer agrees to be bound by the following terms and conditions, as well as any other terms and conditions and policies linked herein and/or accessible through a hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, consumers, merchants, and/or content creators.

Please carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, the Customer agrees to be bound by these Terms of Service. If the Customer does not agree to all of the terms and conditions of this agreement, the Customer may not visit the website or use any services. If these Terms of Service are deemed an offer, acceptance is strictly limited to these Terms of Service. The Services are only available to those over the age of 18 who reside in countries where the Services are provided. Any additional features or tools added to the existing site (within the given accounts area) will be subject to the Terms of Service as well. The most recent version of the Terms of Service can be seen on this page at any time. By making updates and/or changes to our website, we reserve the right to update, change, or replace any part of these Terms of Service. It is the Customer's responsibility to check this page periodically for changes. The Customer's continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

IN ACCORDANCE WITH APPLICABLE LAWS

ONE OF THE SERVICES OFFERED TO THE CUSTOMER BY THE PROVIDER MAY QUALIFY AS AN INVESTMENT SERVICE. HOWEVER, THE PROVIDER DOES NOT OFFER ANY ADVICE, INSTRUCTIONS, OR GUIDELINES ON HOW THE CUSTOMER SHOULD EXECUTE TRANSACTIONS WHEN USING THE SERVICES OR OTHERWISE, NOR DOES IT PROVIDE INFORMATION REGARDING THE INVESTMENT TOOLS INVOLVED. THE PROVIDER ALSO DOES NOT ACCEPT SUCH INSTRUCTIONS OR GUIDELINES FROM THE CUSTOMER. THE SERVICES AND ANY RECOMMENDATIONS PROVIDED DO NOT CONSTITUTE INVESTMENT ADVICE. THE PROVIDER'S EMPLOYEES, STAFF, AND REPRESENTATIVES ARE NOT AUTHORIZED TO OFFER INVESTMENT ADVICE OR RECOMMENDATIONS. ARE INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS, THE PROVIDER EXPLICITLY DISCLAIMS THAT SUCH STATEMENTS CONSTITUTE INVESTMENT ADVICE AND WILL NOT BE HELD RESPONSIBLE FOR THEM. Additionally, third parties may be granted access to the website for maintenance, debugging, or infrastructure purposes, with such access being strictly controlled and monitored. To access the Mubite platform, models, and services, the Customer is required to pay a registration fee. If the services have already commenced (i.e., the Customer has begun trading) or if the Customer has not successfully completed the Evaluation, the registration fee is non-refundable. ALL PAYMENTS ARE FINAL AND APPLY EXCLUSIVELY TO THE EVALUATION PROCESS.

Section 1 – Online Registration Terms

By accepting these Terms of Service, the Customer confirms that they meet the legal age requirements in their state or province of residence. As a condition for using the Services, the Customer agrees not to participate in any unlawful or unauthorized activities, including but not limited to the violation of copyright laws. If the Customer breaches any of these Terms, their access to the Services will be terminated immediately.

Section 2 – General Conditions

The Provider retains the right to deny service to anyone at any time for any reason. The Customer acknowledges that their content (excluding credit card information), which is not considered sensitive, may be transmitted without encryption and could involve (a) transfers across various networks, and (b) modifications to meet technical requirements of different networks or devices. Credit card information will always be encrypted during transmission over networks. The Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without the Provider's explicit written permission. The headings in this agreement are for convenience only and do not impact the interpretation of the Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

The Customer understands that the services and content are provided "as is," with all potential faults, defects, or limitations, and that using them is entirely at the Customer's own risk. While the Provider strives to keep all information accurate and up-to-date, it acknowledges that technology may have inherent limitations. Therefore, the Customer accepts these possible limitations and agrees to use the services with this understanding. To the fullest extent allowed by applicable law, the Provider disclaims all warranties—whether statutory, express, implied, or otherwise—including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Section 4 – Modifications to the Service and Pricing

Prices for products may change at any time without prior notice. The Provider reserves the right to alter or discontinue the Service (including any accounts, components, or content) at any time without prior notice. The Provider shall not be held liable to the Customer or any third party for any changes to prices, modifications, suspension, or discontinuation of the Service.

Section 5 – Products and Services

The Provider reserves the right, at its sole discretion, to limit the sale of products or services to any individual, geographic area, or jurisdiction, and may exercise this discretion on a case-by-case basis. The Provider also retains the right to restrict the quantities of any products or services it offers. All product descriptions and prices are subject to change at any time without notice, at the Provider's sole discretion. Additionally, the Provider reserves the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited by law.

The Provider makes no guarantee that the quality of any products, services, information, or other materials purchased or obtained by the Customer will meet the Customer's expectations, nor does it guarantee that any errors in the Service will be corrected.

Section 6 – Account Information and Billing Accuracy

The Provider reserves the right to decline any order placed. At the Provider's sole discretion, limits or cancellations may be applied to the quantity of items purchased per person, household, or order. These restrictions may be enforced on orders made using the same customer account, credit card, and/or billing or shipping address. If an order is modified or canceled, the Provider will make an effort to notify the Customer by contacting the email and/or billing address or phone number provided at the time of purchase. Furthermore, the Provider reserves the right to restrict or refuse orders that, in its judgment, appear to be placed by dealers, resellers, or distributors.

The Customer agrees to provide accurate, complete, and up-to-date purchase and account information for all transactions made on the Provider's site. The Customer also commits to promptly updating account details, such as email addresses, credit card numbers, and expiration dates, to enable the Provider to complete transactions and contact the Customer when necessary.

Section 7 – Additional Resources

The Provider may offer the Customer access to third-party tools that the Provider neither controls nor monitors. The Customer acknowledges that such tools are provided on an "as is" and "as available" basis, without any warranties, guarantees, or endorsements of any kind. The Provider shall not be liable for any issues arising from or related to the Customer's use of these optional third-party tools.

Any use of optional tools provided through the site is at the Customer's own risk and discretion, and the Customer should ensure they understand and agree to the terms set forth by the relevant third-party provider(s). The Provider may also introduce new services and features on the website in the future, including new tools and resources, which will be subject to these Terms of Service.

Section 8 – External Links

The Provider's Service may include content, products, and services from third parties. Third-party links on the site may direct the Customer to external websites that are not affiliated with the Provider. The Provider does not examine or evaluate the content or accuracy of third-party sites and assumes no responsibility for any third-party materials, websites, products, or services.

The Provider is not liable for any damages or harm arising from the purchase or use of goods, services, resources, content, or other transactions conducted through third-party websites. The Customer should carefully review the policies and practices of third parties before proceeding with any transactions. Any complaints, claims, or concerns regarding third-party products should be directed to the third party in question.

Section 9 – User Comments, Feedback, and Other Submissions

The Customer agrees that any comments they submit to the Provider—whether online, via email, postal mail, or other methods—may be edited, copied, published, distributed, translated, and used in any medium by the Provider without restriction. The Provider is under no obligation to (1) keep any comments confidential; (2) compensate the Customer for any comments; or (3) respond to any comments.

The Provider may, but is not obligated to, monitor, edit, or remove content that it deems, at its sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

The Customer represents and warrants that their comments will not infringe on the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. Additionally, the Customer guarantees that their comments will not include any defamatory, abusive, or unlawful material, nor contain any viruses or malware that could affect the operation of the Service or any related website. The Customer agrees not to use a false email address, impersonate someone else, or otherwise mislead the Provider or third parties about the origin of any comments. The Customer is solely responsible for the content and accuracy of their comments. The Provider assumes no responsibility or liability for any comments made by the Customer or third parties.

Both parties agree to conduct all interactions with fairness and respect, refraining from any actions that could harm the reputation or legitimate interests of the other. This obligation to avoid detrimental conduct applies during and after the trading relationship. Any disputes should be addressed according to this agreement and relevant laws. Violation of these provisions may lead to immediate legal action, including cease and desist orders and other legal remedies to protect the affected party’s rights and interests.

Section 10 – Personal Information

The submission of personal data through the website is governed by The Provider's Privacy Policy.

Section 11 – Know Your Customer (KYC)

Mubite.com is to implement robust and comprehensive procedures in accordance with legal and regulatory requirements pertaining to Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD).

11.2. Know Your Customer (KYC):

The KYC procedures aim to:

11.2.1. Establish an efficient system for identifying and verifying potential Counterparties.

11.2.2. Reduce the risk of money laundering by collecting and analyzing relevant information.

11.2.3. Identify suspicious transactions by detecting inconsistencies in the information provided.

KYC verification must be completed solely by the individual account holder. Attempts by multiple individuals to verify a single account are prohibited. If violations occur, the Provider reserves the right to terminate the account immediately.

11.3. Customer Due Diligence (CDD):

CDD is a mandatory process for starting and maintaining relationships with Counterparties. The CDD requirements include:

11.3.1. Collecting verifiable identification data to confirm the Counterparty's identity.

11.3.2. Understanding the nature and purpose of the Counterparty's trading activities, including their strategies and financial market expertise.

11.3.3. Monitoring trading activities on an ongoing basis to ensure consistency with the stated trading strategy, risk profile, and financial capabilities.

11.4. Enhanced Due Diligence (EDD):

For high-risk business relationships or transactions identified by the Provider's risk assessment, EDD measures will be applied, exceeding standard CDD requirements. These measures include:

11.4.1. Requesting additional identity verification documents if standard documentation is insufficient.

11.4.2. Conducting a detailed interview, potentially via video call, to assess the Counterparty's legitimacy.

11.4.3. Gaining a deeper understanding of the Counterparty’s trading approach to ensure alignment with the Provider's risk tolerance and ethical standards.

11.4.4. Implementing ongoing monitoring of trading activities to assess adherence to agreed practices and risk parameters dynamically.

11.5. KYC Procedures by Mubite.com

The Provider will conduct KYC measures for all proposed transactions and business relationships. The general KYC measures include:

11.5.1. Verifying the Counterparty's identity using original or certified documents, initiated after completing the challenge phases.

11.5.2. Offering two verification methods: scanning a QR code or receiving an SMS verification link, with instructions provided based on the chosen method.

11.5.3. Requiring submission of valid photo ID documents, such as: National ID. Passport. Driver's License.

11.5.4. Ensuring that expired documents are not accepted, requiring the most recent and valid documentation for verification.

11.5.5. Directing the Counterparty to the “Agreement Signing” stage after gathering documents, where they must provide their full name, address, and agree to the terms. The verification process will then proceed, typically taking 48-72 hours.

11.5.6. Strict adherence to these procedures is required. The Provider reserves the right to refuse or terminate any business relationship if the KYC, CDD, or EDD criteria are not met satisfactorily.

11.5.7. Failure to pass the KYC verification process will result in the rejection of the Counterparty's Mubite Account application.

11.6 Prohibited Jurisdictions and Sanctions Compliance

11.6.1 Mubite strictly prohibits access to its services from individuals or entities that are located in, or are citizens or residents of, jurisdictions subject to international sanctions or other restrictions under applicable laws and regulations.

11.6.2 The following jurisdictions are explicitly prohibited from accessing or using any Mubite services:

Islamic Republic of Iran

Democratic People's Republic of Korea (North Korea)

Republic of the Union of Myanmar

Russian Federation

Republic of Belarus

11.6.3 This list is subject to updates in accordance with applicable international sanctions, including but not limited to those issued by the United Nations, European Union, United States, or relevant national authorities. Mubite reserves the right to amend this list at any time without prior notice.

11.6.4 Mubite will screen all counterparties and transactions against updated sanctions lists to ensure ongoing compliance with regulatory requirements.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, the site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. The Provider reserves the right to correct any such errors or inaccuracies, and to change or update information or cancel orders at any time without prior notice, including after an order has been placed by the Customer. The Provider is not obligated to update, amend, or clarify information in the Service or on related websites, including pricing information, except as required by law. No specified update or refresh date should be interpreted as indicating that all information in the Service or on related websites has been modified or updated.

If any discrepancies or issues arise in the Service—such as account details, transactions, or service features—the Customer is required to promptly report these matters to the Provider. Prompt reporting helps ensure that the Provider can efficiently address and resolve any concerns, thereby maintaining the Service's accuracy and integrity. Customers can report issues and seek assistance through the live chat feature available on the dashboard or website, or by emailing support@mubite.com. The Provider reserves the right to take appropriate measures to rectify any discrepancies to ensure the Service functions as intended, in accordance with the established terms.

Section 13 – Prohibited Trading Practice

13.1. The Customer is prohibited from conducting trades that contravene the stipulations outlined in this section or the FAQ. Any trades that violate these stipulations are strictly forbidden. The Customer must adhere to the rules and guidelines set forth in this section, as well as those established by the FAQ when utilizing the Services.

13.1.1. The Customer must not intentionally or unintentionally use trading strategies that exploit errors in the Services, such as inaccuracies in displayed prices or delays in their updates, including but not limited to practices commonly known as Latency Trading.

13.1.2. Executing trades using an external or slow data feed or performing gap trading is prohibited for the Customer.

13.1.3. Engaging, either alone or in cooperation with others, in any trades or combinations of trades across connected accounts or accounts held within the platform, if the purpose is to manipulate trading, commonly referred to as “Group Trading,” is forbidden. Examples of such manipulation include entering into opposite positions simultaneously.

13.1.4. The use of any software, artificial intelligence, ultra-high-speed, high-frequency trading, or mass data entry that could manipulate or abuse the Provider's systems or services, or provide an unfair advantage, is prohibited for the Customer.

13.1.5. Performing arbitrage (of any kind), including but not limited to triangular arbitrage, statistical arbitrage, latency arbitrage, market-making arbitrage, spatial arbitrage, pairs trading arbitrage, risk arbitrage, convertible arbitrage, volatility arbitrage, dividend arbitrage, tax arbitrage, yield curve arbitrage, or any other form of arbitrage that may exploit pricing differences between different markets or exchanges, is prohibited for the Customer.

13.1.6. Employing strategies that guarantee the execution of limit orders during periods of low liquidity is prohibited for the Customer, as such practices do not reflect actual market conditions and therefore contravene the realistic trading simulation standards maintained by The Provider.

13.1.7. Performing trades that are inconsistent with typical cryptocurrency or any other financial market operations is prohibited for the Customer. They should also avoid any activities that may cause financial or other harm to The Provider, such as over-leveraging, over-exposure, making one-sided bets, grid trading, tick scalping, or account rolling. Engaging in any of these activities may raise valid concerns about intentionally harming The Provider.

13.1.8. Engaging in copy trading, where trades mimic or replicate the trading activities of other traders or entities without prior authorization from The Provider, is prohibited for the Customer.

13.1.9. The Customer, or any third party, is prohibited from participating in or collaborating to have a third party execute trades for the Customer, whether such third party is a private individual or a professional, or to permit access to or trading on their Mubite Challenge Account by any third party.

13.1.10. Accessing any third-party Mubite Challenge Account, trading on behalf of any third party, or conducting any account management or similar services where the Customer commits to trade, run, or manage a Mubite Account on behalf of another user, whether professionally or otherwise, is prohibited for the Customer.

13.1.11. Opening positions with sizes that are noticeably larger than those of the Customer's other trades, whether on this account or another one of theirs, is prohibited.

13.1.12. Opening positions with numbers that are noticeably smaller or larger than those of the Customer's other trades, whether on this account or another one of theirs, is prohibited.

13.1.13. Using a high level of margin or extremely risky trading strategy is prohibited for the Customer.

13.1.14. Opening positions with sizes exceeding 25% of the Customer’s start-of-day or initial balance capital is prohibited.

13.2. Mubite retains the exclusive right to impose trading restrictions, modify account parameters, or terminate trading accounts at its sole discretion to ensure the stability and integrity of its trading environment and platform. This right may be exercised under circumstances including, but not limited to:

13.2.1. If Mubite determines that a client's trading strategy, behavior, or specific trade(s) pose a risk that is deemed excessive or unmanageable under current market conditions, and that such risk could adversely affect Mubite or its customers.

13.2.2. If trading practices are found to be incompatible with standard market operations or Mubite's risk management policies, including but not limited to the use of high leverage, over-exposure, unusually large or small lot sizes, or strategies that could potentially disrupt market equilibrium.

13.2.3. If there are inconsistencies in trading patterns, such as a significant deviation from the client's historical trading behavior, or if the client's trading behavior significantly deviates from generally accepted market practices.

13.2.4. If it is determined that a client's trading activities could lead to financial harm or operational disruption to Mubite or any third parties, Mubite reserves the right to limit or restrict the client’s trading activities.

13.2.5. Mubite may impose restrictions to ensure compliance with applicable regulatory requirements, operational protocols, or internal policies designed to maintain a secure trading environment.

13.3. To maintain transparency and ensure effective management of trading practices, Mubite will take the following actions when implementing trading restrictions or modifications:

13.3.1. Mubite will make reasonable efforts to notify the client of any trading restrictions, modifications, or account terminations, providing the reasons for such actions. However, in cases where immediate action is required to protect the integrity of the platform, Mubite may implement changes without prior notice.

13.3.2. Clients will have the opportunity to request a review of any imposed restrictions or account actions. Mubite will consider appeals on a case-by-case basis but reserves the right to uphold its original decision to ensure the protection of its trading environment.

13.3.3. Mubite shall not be liable for any direct, indirect, incidental, or consequential losses or damages resulting from the imposition of trading restrictions or account termination. Clients agree to hold Mubite harmless against any claims arising from such actions.

13.4. If any or all of the Prohibited Trading Practices are carried out on one or more Mubite Challenge Accounts of a Customer or on accounts of different Customers, or by combining trading through Mubite Challenge Accounts and any Mubite Accounts, The Provider is entitled to cancel all Services and terminate all relevant contracts in respect of all Mubite Challenge Accounts of the Customer. The Provider may take any actions set forth in Section 14.2 and this Section 14.3 at its sole discretion. In such a case, the Customer shall not be entitled to a refund of the fees paid.

13.5. If the Customer repeatedly engages in any of the practices described in Article 14.1, and The Provider has previously notified the Customer thereof, The Provider may deny the Customer access to all or part of the Services, including access to the Dashboard and the Trading Platform, without any compensation.

13.6. The Provider shall not bear any responsibility for trading or other investment activities that the Customer performs outside the relationship with The Provider, e.g., by using data or other information from the Customer Portal, the trading platform, or in any other way in connection with the services in real trading on the financial markets, even if the Customer uses the same trading platform for such trading that it uses for demo trading. This shall also apply in particular to any services of third parties which the customer uses via the platfor

Section 14 – Limitation of Liability; Disclaimer of Warranties

The Provider does not guarantee that the Customer’s use of the service will be free of errors, timely, secure, or uninterrupted. The Provider also does not guarantee that the outcomes obtained from using the service will be precise or dependable. The Customer understands that the Provider may suspend or discontinue the service at any time, with or without notifying the Customer. The Customer agrees that using the service, or the inability to use it, is entirely at their own risk. The service and all products and services provided through the Provider's service are offered 'as is' and 'as available,' without any warranties, guarantees, or conditions of any kind, whether express or implied. This includes all implied warranties or conditions of merchantability, quality, fitness for a specific purpose, durability, title, and non-infringement. The Provider, along with its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors, will not be liable for any injury, loss, claim, or any kind of damages, whether direct, indirect, incidental, punitive, special, or consequential. This includes, without limitation, lost profits, revenue, savings, data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the Customer’s use of the service or any products acquired through the service, or for any other claim related to the Customer’s use of the service or any product. This includes, but is not limited to, any errors or omissions in any content, or any loss or damage resulting from the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those areas, the Provider’s liability will be limited to the fullest extent allowed by law.

Section 15 – Indemnification

The Customer agrees to indemnify, defend, and hold the Provider harmless, along with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, against any claims or demands, including reasonable legal fees, made by any third party due to or arising out of the Customer’s breach of these Terms of Service, any referenced documents, or the Customer’s violation of any law or the rights of a third party.

Section 16 – Severability

If any part of these Terms of Service is found to be illegal, void, or unenforceable, that provision will be enforceable to the maximum extent allowed by law. The unenforceable portion will be considered removed from these Terms, without impacting the validity and enforceability of the remaining provisions.

Section 17 – Termination

Any obligations and liabilities incurred before the termination date will survive the end of this agreement. These Terms of Service remain effective until terminated by either the Customer or the Provider. The Customer may terminate these Terms at any time by notifying the Provider that they no longer wish to use the Services or by discontinuing the use of the site. The Provider may terminate this agreement at any time without notice if, in its sole judgment, the Customer fails to comply with any part of these Terms. Upon termination, the Customer will remain responsible for all payments due up to and including the termination date, and the Provider may deny the Customer access to the Services.

Section 18 – Challenge Parameters and Restrictions

18.1. Challenge Offerings and Sizes The Provider offers trading challenges in the following denominations: USD 5,000, USD 10,000, USD 25,000, USD 50,000, USD 100,000, and USD 200,000 (hereinafter referred to as "Challenge Sizes").

18.2. Risk Management Parameters

18.2.1. Stop Loss Limitations The Customer acknowledges and agrees that their participation in any Challenge Size shall be immediately terminated, without prior notice, upon violation of the following risk parameters:

a) A maximum stop loss of ten percent (10%) of the initial account balance

b) A maximum daily stop loss of five percent (5%) of the marginal balance, calculated at the commencement of each trading day

18.2.2. Position Size Restrictions The Customer is strictly prohibited from risking more than three percent (3%) of their allocated fictional capital in the demo account. Any violation of this restriction shall result in immediate termination of the Challenge.

18.3. Challenge Duration 18.3.1. The Customer must successfully complete both Phase 1 and Phase 2 of the Challenge within five (5) weeks from the Challenge commencement date. Failure to meet this requirement shall result in automatic termination of the Challenge without prior notice.

18.4. Account Management and Security 18.4.1. API Settings The Customer is expressly prohibited from deleting, modifying, or in any way manipulating the API settings in their Bybit account. Any violation of this provision shall constitute grounds for immediate Challenge termination.

18.4.2. Account Funding Any unauthorized deposits or funding of the Bybit account not executed by the Provider or its subsidiaries shall result in immediate termination of the Challenge. The Customer acknowledges that only the Provider and its designated subsidiaries are authorized to manage account funding.

Section 19 – Refund Policy

19.1 Termination by Customer: If a Customer wishes to end their Client Section, they must submit a request to support@mubite.com. This request signifies an intention to terminate the contractual relationship, resulting in the loss of access to all Services, including the Client Section and Trading Platform. The Provider will confirm receipt of the termination request via email, officially concluding the contract. In this situation, the Customer relinquishes any entitlement to refunds for any fees or costs previously paid.

19.2 Serious Violations: If the Customer is involved in prohibited activities of a serious nature, the Provider reserves the right to immediately restrict access to all Services and terminate the Customer's account without compensation. This action may be taken without prior notice, and no refunds will be provided for any fees already paid.

19.3 Service Activation: After paying for the Mubite Challenge program, the Customer will receive login details. By placing the first trade, the Customer acknowledges and agrees that the Provider fulfills the Services before the withdrawal period ends, thereby waiving the right to cancel the contract.

19.4 Non-Activation: If the Customer fails to activate the Mubite Challenge within 35 calendar days, access will be suspended. The Customer may request access renewal via email at support@mubite.com, subject to applicable terms.

19.5 Disputes and Chargebacks: In cases where the Customer initiates an unjustified fee dispute or chargeback, the Provider reserves the right to discontinue services and deny future services at its discretion.

19.6 Refund Requests: Any refund request must be made within 7 days of registration, provided no trading activity has taken place. Once trading begins, all fees become non-refundable, and there will be no provisions for full or partial refunds.

Section 20 – Entire Agreement

The Provider's decision not to enforce any right or provision of these Terms of Service will not be regarded as a waiver of that right or provision. Waivers will only be valid if they are written and signed by the Provider. These Terms of Service, along with any policies or operational rules published by the Provider on this site or related to the Service, represent the complete and exclusive agreement between the Customer and the Provider. This agreement governs the Customer's use of the Service and supersedes all prior or concurrent agreements, communications, and proposals, whether oral or written, between the Customer and the Provider (including any previous versions of the Terms). If any ambiguity or question arises regarding intent or interpretation, it will be resolved neutrally and not automatically against the party drafting the terms. This does not affect any statutory rights the Customer may have under applicable consumer protection laws that cannot be waived by contract.

Section 21 – Governing Law

These Terms of Service, along with any other agreements where the Provider offers Services to the Customer, are governed and interpreted according to the Customer's legal jurisdiction.

Section 22 – Local Law

The Counterparty should be fully informed of and comply with all local laws and regulations concerning their participation in the Mubite Challenge. The Customer acknowledges that they engage in the Service at their own risk and assumes all responsibility for their participation. By using the Service, the Customer affirms they are at least 18 years old and acknowledges that the Provider is not liable for any actions taken by the Customer that may breach local laws. Any such violations are solely the responsibility of the Customer.

Section 23 – Changes to Terms of Service

These Terms of Service, as well as any other agreements under which the Provider offers Services to the Customer, are governed by and interpreted in accordance with the Customer’s legal jurisdiction.

Section 24 – Contact Information

Czech Republic, Prague. Contact us on: support@mubite.com