Privacy Policy

Mubite.com Privacy Notice

Mubite.com (hereinafter referred to as the “Company,” “we,” “us,” or “our”) has developed this Privacy Notice to outline our data collection and processing practices. By using our Services, you acknowledge and agree to our policies regarding personal information. Should you have any questions or concerns, please contact us at support@mubite.com. If you disagree with our policies, we kindly ask that you refrain from using our Services.

What Information Do We Collect?

We collect personal information voluntarily when you register on our Services, express interest in our products or services, participate in activities on the platform, or contact us. This information may include:

• Name
• Phone number
• Email address
• Physical address
• Billing address

We do not collect sensitive information such as social security numbers or other details unnecessary for the Company’s operations.

For payment processing, we may require data such as the payment instrument number and security code linked to your payment method. Our payment processors handle this information securely—please review their privacy notices for details.

It is important that the personal information you provide is accurate, complete, and current. If your information changes, it is your responsibility to inform us.

During your interaction with our Services, we automatically collect various types of information. Although this data doesn’t directly identify you, it may include details such as your IP address, browser and device specifications, operating system, language preferences, referring URLs, device name, country, location, usage patterns, and other technical details. This information is mainly used to maintain the security and operation of our Services and for internal analysis.

Like many businesses, we use cookies and similar technologies to collect information, such as logs and usage data. Our servers automatically gather data such as IP address, device information, browser type, timestamps, pages viewed, and actions taken within the Services.

Why Do We Process Your Information?

We process your personal information for various reasons, depending on your interaction with our Services. This includes facilitating account creation, authentication, identifying fraudulent activity, and communicating with you regarding your usage of our Services. We may also process information to protect vital interests, such as preventing harm.

We only process personal data when necessary and based on a valid legal basis, including your consent, compliance with laws, fulfilling contracts, protecting your rights, and serving our legitimate business interests. We also process data to protect the Company against fraud.

Legal Bases for Processing Personal Data (EU, UK)

For users in the European Union or the United Kingdom, we process your personal data based on the following legal grounds:

• Consent: With your explicit consent, we may process your data for specific purposes. You can withdraw consent at any time by contacting us at support@mubite.com.
• Legitimate Interest: We may process your information for legitimate business purposes unless your rights and freedoms outweigh our interests.
• Legal Obligation: We may process your data to comply with legal requirements, such as cooperating with law enforcement or defending legal rights.

Legal Basis for Processing Data (Canada)

For users in Canada, we process your information based on expressed or implied consent. You have the right to revoke consent at any time. In certain legal situations, we may process your data without consent, such as when it is necessary for fraud prevention or to protect an individual’s vital interests.

When and With Whom Do We Share Your Information?

Your personal information may be shared under the following circumstances:

• Business Transfers: During mergers, sales, or acquisitions, your data may be transferred to another company.
• Vendors: We may share your personal data with third parties who provide services to ensure compliance with our Terms & Conditions and protect against fraud.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to collect and store information. Please refer to our Cookie Notice for detailed information on how we use these technologies and your options for managing them.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill legal, tax, or accounting obligations. If our business ceases, we will delete or anonymize your personal data, or securely store it until deletion is possible.

How Do We Protect Your Information?

We implement reasonable security measures to protect your personal data. However, we cannot guarantee absolute security from unauthorized access, theft, or misuse. It is your responsibility to use our Services in a secure environment.

Do We Collect Information from Minors?

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we learn of such collection, we will promptly delete the data. If you become aware of any such data collection, please contact us at support@mubite.com.

Your Privacy Rights

If applicable, you have the right to:

• Request access to and a copy of your personal data.
• Request correction or deletion of your personal information.
• Limit the processing of your data.
• Object to the processing of your information.

For more information on your rights, especially if you are in the European Union, the UK, or Canada, contact us via support@mubite.com.

Do We Update This Privacy Notice?

We may update this Privacy Notice periodically. Changes will take effect upon posting, and we will notify you of significant updates.

For any privacy-related inquiries, contact us at support@mubite.com.

Last Updated: 22.10.2024